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Business::Helpdesk & Remote PC Polar Help Desk 4.1 in Polar Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.Keyhole Spy 1.12 in Keyhole Spy Keyhole Spy is a 100% free software which reports on a number of aspects of the desktop. Keyhole-Spy stealthily logs and saves keystrokes (keylogger), chat conversations, desktop screenshots, webcam pictures, applications and websites visited. It allows you access to these features from an easy to use web interface from any internet ready computer!Help Desk for IIS 2.0 in MIS Utilities Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.MailManager 2.0 in Logicalware Ltd MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments.Cute Live Support 3.1 in CuteSoft Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.Commit CRM 3.65 in Commit Business Solutions ltd. Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products. Satisfy Customers and Increase Productivity.Adventnet ManageEngine Desktop Central 4.0 in AdventNet Inc Desktop Central is a complete remote Windows desktop/laptop management software. It requires Active Directory and DNS set up to work and to perform the configurations like Drive Mapping, Display settings, IP Printers, Folder redirection, Registry settings, Software installation, Windows services, IE, MS Office, Windows Security Policies, Firewall, Path, etc. It helps to secure and standardize the Desktops and provides comprehensive Active Directory reports.MGCS 2006 in Dennis Baggott and Sons MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..AdmWin 7.5 in Wennstrom Software AdmWin is a toolkit for the Windows, Linux and Novell network administrator. Batch manage accounts, passwords and settings. Transfer accounts and passwords between different platforms. Create or manage accounts on many platforms at once. Explore accounts. Collect system information and event log records from Windows machines. View remote Windows services and processes. Manage remote Windows machines with the remote command prompt.QUAD Help Desk Pro Edition 2006 2006 in Dennis Baggott and Sons QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.RemotePass Access 2.1.1 in RemotePass Technologies RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ...RemotePass Access HyperSecure 2.1.1 in RemotePass Technologies RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ...MuRD 1.0.1.43 in T and K Software Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.help desk software - sitehelpdesk 7.1 in sitehelpdesk.com Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools such as HSImonitor, MS System Management Server (SMS) and Visionsoft Visual Audit Pro.Whaddidoo Trouble Tracker 1.51 in BigAtticHouse Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.
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