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Public Folder HelpDesk for Outlook 9.2.5
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| Date: |
2007-01-10 |
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| File Size: |
6923 |
| Price: |
690.00 |
| Category: |
Business::Helpdesk & Remote PC |
| Platform: |
Windows2000,WinXP,Windows2003 |
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Public Folder HelpDesk for Outlook - Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. |
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 Public Folder HelpDesk for Outlook download
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Public Folder HelpDesk for Outlook Related Keywords:
Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk |
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